Monthly Archives: January 2010

Social Media Return On Investment

I’ve been fairly obsessed as of late with quantifying Social Media Return on Investment, or sROI for short.
At the root of the issue is a clash of belief systems.
Marketing thought is dominated by two rather large models of thinking. You have the Direct Paradigm and you have the Brand Paradigm. By Paradigm, I mean simply [...]

Little Things that Make Big Impacts

The cleanest way I could explain the Butterfly Effect was to say:
“Let’s say my shoe is loose. So I decide to bend down and tie it really tighter, inadvertently creating a knot. Let’s say the next morning, I have a hard time getting my shoe on – for let’s say, four minutes. Then let’s say [...]

Roger Martin, Michael Porter, and Re-imagining the Production Possibility Frontier

Michael Porter, in “On Competition”, appears to emphasize the importance of trade-offs.
Roger Martin, in “The Opposable Mind”, appears to de-emphasize the importance trade-offs.
Porter defines strategy is the process of making choices about activities that results in sustainable competitive advantage. Both books make reference to activity diagrams – so there’s unity and acknowledgement that choice matters. [...]