A Code of Ethics

Eric Peterson kicked off a debate about a Web Analytics Code of Ethics. You can read about it here. Here’s my comment: 1. What is the maximum length (word count, characters, bullet points) that a Code of Ethics can be before it becomes ineffective? 2. What is the minimum and maximum lengths (word count, characters, [...]

Sep

13

We ought to tell stories with data

We ought to tell stories with data. Stories are hugely effective for a number of reasons. They’re easy to tell. They’re easy to remember. They’re easy for other people to remember. They’re easy for other people to tell. They’re a very fluid idea transmission device. They’re rewarding to craft – especially with data. The antagonist [...]

Aug

18

Web Analytics Wednesday Toronto (July 28) Wrapup

Much discussion and fun was had at the July 28th installment of web analytics wednesday Toronto (#WAWTO). There was a large variety of folks who turned out – from some of the best developers in the city, some of the best strategists, and some of the best analysts and measurement scientists. Name drop commences: Attendees [...]

Jul

29

WAW Toronto, July 28

The next WAW Toronto will be on July 28. It’s being held on the second floor of Bar Wellington. It’s free to attend and You can sign up to attend here. The invite: “Developers make it possible to measure anything, statisticians and dataminers work models, IAs finesse interfaces, analysts mash and managers action. Effective Analytics [...]

Jul

13

Sentiment Analysis

The Syncapse Measurement Science team put together an experiment on sentiment analysis, as applied to social media measurement. As promised: Link to the White Paper: syncapse-sentiment-analysis Link to the Data Set: The Geurilla Analytics Project _ Sentiment The paper will speak for itself. We can discuss it here and on Twitter.

Mar

08

Community Seeking and Online Gaming in the Early 2000′s

Communities played an important part in the online gaming experience during the early 2000′s, and I think there are lessons in there for today. Time for a story. It’ll be fun and egregiously self-deprecating. My first Real Time Simulation (RTS) game was Age of Empires I, back in 1998 or so. And I loved playing [...]

Feb

09

Social Media Return on Investment – A reply to Jim Novo

Jim Novo wrote in response to the last post: This is an interesting line of thought Christopher, perhaps I can help with a bit of a framework. And you’re right, product is the root of Marketing decision making. I hope my attmept at a chart below makes it through the CMS without breaking… Brand for [...]

Feb

02

Roger Martin, Michael Porter, and Re-imagining the Production Possibility Frontier

Michael Porter, in “On Competition”, appears to emphasize the importance of trade-offs. Roger Martin, in “The Opposable Mind”, appears to de-emphasize the importance trade-offs. Porter defines strategy is the process of making choices about activities that results in sustainable competitive advantage. Both books make reference to activity diagrams – so there’s unity and acknowledgement that [...]

Jan

01

WAA Research

Preliminary results from a membership survey suggest a strong level of satisfaction with the work coming out of the Web Analytics Associations’ Research Committee. And that’s heartening, since the volunteers do a lot of work. I’ve participated in some of that research over the years, and it’s always pretty enlightening. It’s good news.

Dec

10

The Seven Axioms and Predictive Validity

I published seven axioms over the past week – in a not so humble fashion. I’m taking the James Burke line to heart and just putting it out there. The Seven Axioms are: 1. The purpose of analytics is to derive competitive advantage for the organization / firm / entity. 2. Data alone does not [...]

Dec

03

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