The definition of insight
An insight is: New information Executable Causes action Profitable Or, more detailed, an insight is: A piece of information that you didn’t know before, which – Can feasibly executed, culturally acceptable and of a scale relevant to the firm, and – Causes a decision to be made that wouldn’t have been made otherwise, and – [...]
PowerPoint analyzed with the same rigor as other mediums?
It’s surprising how little time I’ve spent analyzing PowerPoint with the same rigor as social and the web. It’s amazing how that dissociation happens. There’s a set of methods that apply to these mediums over here, and a set of methods that apply to this set over here. And you can go along not even [...]
Nov
19
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- Christopher Berry
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- Analytics, Marketing Science
How Serial Innovators Navigate the Fuzzy Front End of New Product Development
One of the most instructive papers on serial innovation comes out of left field from Griffin, Hoffmann, Price and Vojak – the latter three out of the University of Illinois, Urbana-Champaign. (Which will bring a smile to regular readers of this space.) Their paper doesn’t reference Roger Martin, but it confirms much of what he’s [...]
Oct
15
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- Christopher Berry
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- Marketing Science
First Contact, TTMM, and Revenue
Yesterday I participated in my first TTMM event, and spoke on ROI. Like any first contact situation, you know they have their points of view, value systems, and language. And the least you can do is have knowledge of why you think the way you do, and why. I told the story about how different [...]
Sep
29
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- Christopher Berry
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- Marketing Science, Social Analytics, Social Media Analytics
Changing Customer Behaviour
Certain technologies bring about changes in customer behaviour. I’ll state that while not every behaviour-changing technology is profitable (from the beginning or ever), aiming to change a behaviour is more likely to result in a profitable technology. It’s relatively easy for me think of such technologies. Bronze, printing press, and internet are the three that [...]
Jul
25
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- Christopher Berry
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- Marketing Science, Social Analytics
Calculating the Value of a Facebook Fan
I’ve been heads down with the team for awhile pounding out a study examining the value of a Facebook Fan. The results of that study were presented at Internet Week on Friday morning and can be downloaded here. I have hopes. I hope it throws some wind into the sails of people who are doing [...]
Jun
11
Product Development and Evidence Based Marketing
So just what have I been up to? I’ve been dividing my time between a major initiative and product development. Much of my involvement revolves around Evidence Based Marketing – and it’s literally that deadly. It’s that level of sustainable competitive advantage. It’s like a Philosoraptor armed with an RPG, riding a shark. Yeaaaaaaaaaaah. The [...]
May
20
Topic Bearing WOM
I’m increasingly disturbed by the accuracy of Topic Bearing Word of Mouth (WOM) algorithms. A previous study, published in this space, expressed dissatisfaction with standard sentiment analysis. My mind has since turned to the difficulty in expressing massive amounts of WOM into simple metrics that are actionable and decomposable. So let’s just go beyond the [...]
Apr
19
eScience
I’ve just learned of eScience as a result of a book entitled “The Fourth Paradigm”. While I don’t have that much to say about the essence of the Fourth Paradigm yet, I have to admit that I feel immediately at home with this group within eScience. One of the best quotes in the book is: [...]
Dec
21
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- Christopher Berry
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- eScience, Marketing Science, Social Analytics
The Seven Axioms and Predictive Validity
I published seven axioms over the past week – in a not so humble fashion. I’m taking the James Burke line to heart and just putting it out there. The Seven Axioms are: 1. The purpose of analytics is to derive competitive advantage for the organization / firm / entity. 2. Data alone does not [...]
Dec
03
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- Christopher Berry
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- Analytics, Marketing Science, Social Analytics

Dec
29