Product Development and Evidence Based Marketing

So just what have I been up to? I’ve been dividing my time between a major initiative and product development. Much of my involvement revolves around Evidence Based Marketing – and it’s literally that deadly. It’s that level of sustainable competitive advantage. It’s like a Philosoraptor armed with an RPG, riding a shark. Yeaaaaaaaaaaah. The [...]

May

20

Topic Bearing WOM

I’m increasingly disturbed by the accuracy of Topic Bearing Word of Mouth (WOM) algorithms. A previous study, published in this space, expressed dissatisfaction with standard sentiment analysis. My mind has since turned to the difficulty in expressing massive amounts of WOM into simple metrics that are actionable and decomposable. So let’s just go beyond the [...]

Apr

19

Making Sense of the Volume and Structure in Social Media Measurement

Social media data. Huge amount of volume. Huge amount of complexity and simplicity in structure. Time for a radical metaphor. It’s like the night sky. With the naked eye, you can see thousands individual dots of light. And, humans being human, if you look long and hard enough, you’ll see patterns and start associating events [...]

Mar

23

The Complex Quest For Simplicity in Social Media Measurement

The Quest for Simplicity in Social Media Measurement (#smm) is one that will dominate the year. Trying to produce something simple out of something complex is…complex. There are seven axioms that are guiding a lot of my thought in dealing with that complexity: 1. The purpose of analytics is to derive competitive advantage for the [...]

Mar

01

Social Media Return on Investment – A reply to Jim Novo

Jim Novo wrote in response to the last post: This is an interesting line of thought Christopher, perhaps I can help with a bit of a framework. And you’re right, product is the root of Marketing decision making. I hope my attmept at a chart below makes it through the CMS without breaking… Brand for [...]

Feb

02

Social Media Return On Investment

I’ve been fairly obsessed as of late with quantifying Social Media Return on Investment, or sROI for short. At the root of the issue is a clash of belief systems. Marketing thought is dominated by two rather large models of thinking. You have the Direct Paradigm and you have the Brand Paradigm. By Paradigm, I [...]

Jan

21

Little Things that Make Big Impacts

The cleanest way I could explain the Butterfly Effect was to say: “Let’s say my shoe is loose. So I decide to bend down and tie it really tighter, inadvertently creating a knot. Let’s say the next morning, I have a hard time getting my shoe on – for let’s say, four minutes. Then let’s [...]

Jan

12

eScience

I’ve just learned of eScience as a result of a book entitled “The Fourth Paradigm”. While I don’t have that much to say about the essence of the Fourth Paradigm yet, I have to admit that I feel immediately at home with this group within eScience. One of the best quotes in the book is: [...]

Dec

21

Complexity

I’ve spent a lot of time this week managing complexity. And it’s gone well. I think looking for simple and remembering the end goal are two key ingredients. Backcasting happens a lot. Expecting exogenous shocks instead of being all outraged when they happen is another. That’s all that’s really on the mind. That and how [...]

Dec

04

The Seven Axioms and Predictive Validity

I published seven axioms over the past week – in a not so humble fashion. I’m taking the James Burke line to heart and just putting it out there. The Seven Axioms are: 1. The purpose of analytics is to derive competitive advantage for the organization / firm / entity. 2. Data alone does not [...]

Dec

03

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