Some excellent work by Jerod Santo and his Hacker News Trend visualizer. Pretty sweet. Hacker News is a nice, social curation program. It’s a pretty good indicator of what data developers and hackers are thinking and doing in many markets. It’s one of the main bellwethers of the bootstrap community, and there’s typically a lot of content that I find interesting. All trend lines that follow are adjusted for size of community at the time. The first chart, below, describes the persistence of analytics and the rise of specific, applied uses – the a/b test. It also shows that the term ‘data science’, as a category of interest, had a bit of a bubble in late 2009. That’s great, but[…]
Analytics at the marketing / technology interface. What a jam. On the one side, there are massive time constraints on developers who struggle with super tight deadlines and last minute tweakings. On the other side, you have marketers who are buffeted by super tight deadlines, little time to plan, and tend to follow an anchor-and-adjust mentality. (Don’t we all?). Much of the frustration within analytics derives from watching both sides of the equation, and actively attempting to collaborate between two groups. I can sum up the fight between the two as: Marketer: “You go too slow!”IT: “You tell us about a project at the last minute!”Marketer: “You’re too slow!!!”IT: “You don’t know how to make choices!”Marketer: “You’re too slow!!!”Analytics: “Guys,[…]
For a complete running commentary, see Dr. Dann’s twitter stream, or run a search for mktsci2011. A few points you might care about. The problem with communication flow between academia and industry is not an academic problem. They’re doing just fine, and it certainly appears as though the money is flowing. The problem is on the practitioner side, and our ability to understand, interpret, and attempt to derive some value from their efforts. It would be great if bigger and more meaningful bridges could be build between industry associations and their associations. There would be benefits on both sides for a subset of both. So long as each side understand the terms of the relationship, very, very good things would[…]
The INFORMS Marketing Science Conference is like woodstock for us people. I took in the second half of the MSI anniversary track. The MSI, or Marketing Science Institute, is a 50 year old institution. It’s at the nexus between business and marketing science academia. As a result, it has money and databases. Because it has both, it gets to set research priorities that are influential. The 90 minute track I took in had to do with page 8 of their list, “Managing Brands in a Transformed Marketplace”. I can’t resist. Branding is a problem for Marketing Scientists for many reasons. It is not transactional, it may be measured in many ways, it manifests itself in many ways, and it subject[…]
Ketchup, in North America, generally comes in one flavor. It’s that familiar sugary taste with a hint of what is supposedly tomato. It doesn’t really taste like a tomato though. It’s different elsewhere, like in Germany, where it seems to be more juicy. But in North America, there’s one generally accepted flavor. People know what they’re getting with ketchup. They know how much a bottle of it will cost at the costco, the grocery store, or the convenience store. They have a firm idea of what to expect. It’s ketchup. There’s a general expectation around ketchup. That’s is clean and easy to use. Most of the time it comes in those squeezy bottles, an advancement in usability that has been[…]
Join me in congratulating Carol Leaman, Ilya Grigorik, and the PostRank Team for their acquisition by Google. They’re incredibly talented, work very hard, and I’ve been very pleased with what they’ve done for years. This is great for them, great for Google, and, if they’re able to be effective in their new environment, good for you. All the best to them.
http://correlate.googlelabs.com/
If we put as much effort into understanding and optimizing the factors in a strategy as we did into tactical optimization, we’d probably be four or five times more effective. Why? Tactical testing and analysis, when done well and right, can yield returns of approximately 2% to 20%. In certain industries, like airlines and travel arbitrage, the profit margin is made up entirely on tactical testing and optimization. Revenue management, logistics, and competing on analytics is simply the norm. Compete or die. So I’m not knocking tactical analytics. In most instances, however, companies do not have to compete using analytics. That is to say, most companies do not see analytics as a key factor in their strategies. Most companies certainly[…]
ExactTarget reported in their paper, “Subscribers, Fans, and Followers: The Social Break-Up”, Feb 1, 2011, that a top reason (44% of respondants) for unliking a Facebook Brand was “The Company posted too frequently”. Among other reasons: 43% said “My wall was becoming way too crowded with marketing posts and I needed to get rid of some of them”. 38% said “The content became repetitive or boring over time”. 19% said “The content wasn’t relevant to me from the start”, 17% “The company’s posts were too chit-chatty – not focused on real value”. All of these reasons cited go directly to the concept of relevancy. When does content become too much? When it ceases to be relevant. When do you want[…]
One application of social technology to a transportation problem caught my eye today: social flights. There are two civilian air travel economies – the public and the private. Private air travel, on private jets from quasi-public air fields, is a completely different experience. For one, there is no invasive security. Delays are fewer. Service is better. The drawback is the cost. Very few people can afford a private flight. Enter the what if. What if the coordination problems among a large group of people could be reconciled? What then? Why, you’d be able to take a private jet with a number of like minded people, at a coordinated time, without delays and harassment – and probably do it for less[…]